Customer Success: The Outside-In approach | Andrew Marks on Engati CX

<p>Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.</p> <p>Website: https://www.engati.com/ Blogs: https://engati.com/blog</p> <p>Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg</p> <p> https://www.linkedin.com/in/andrew-successhacker/</p> <p>Andrew Marks, Co-Founder, COO & CPO at SuccessHACKER tells us how we can deliver a customer experience that triggers long-term customer loyalty and what milestones should we track. He also stresses if customer success strategies need continuous improvement, and gives us tips to identify the gaps in the delivery of customer success.</p> <p>Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 </p> <p> Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/</p> <p>Talk to us: contact@engati.com</p> <p>#EngatiCX #CX #AI</p>