Cross-functional Incident Management with Ashley Sawatsky and Niall Murphy

<p>Incident management is the process of managing and resolving unexpected disruptions or issues in software systems, especially those that are customer-facing or critical to business operations. Implementing a robust incident management system is often a key challenge in technical environments. Rootly is a platform to handle incident management directly from Slack, and is used by</p> <p>The post <a rel="nofollow" href="https://softwareengineeringdaily.com/2023/08/17/incident-management/">Cross-functional Incident Management with Ashley Sawatsky and Niall Murphy</a> appeared first on <a rel="nofollow" href="https://softwareengineeringdaily.com">Software Engineering Daily</a>.</p>