Critical Step For Every Small Business Post Covid -19 w/ Howard Tiersky

<div style="font-weight: 400;"> <p><span data-contrast= "none">Howard </span><span data-contrast= "none">Tiersky</span><span data-contrast= "none"> </span><span data-contrast= "none">is</span><span data-contrast= "none"> </span><span data-contrast= "none">the </span><span data-contrast="none">author of the Wall Street Journal best-selling book, </span><em><span data-contrast="none">Winning Digital Customers</span></em><span data-contrast= "none">, </span><span data-contrast="none">as well as the Founder and CEO of </span><span data-contrast= "none">Innovation Loft</span><span data-contrast= "none"> and </span><span data-contrast= "none">FROM, </span><span data-contrast="none">The Digital Transformation Agency</span><span data-contrast= "none">.</span><span data-contrast= "auto"> </span><span data-contrast="none">As a Top 10 Digital Transformation Influencer, </span><span data-contrast= "none">Howard helps </span><span data-contrast= "none">executives</span><span data-contrast="none"> at large brands transform their customer experience to win in today’s digital world.</span><span data-contrast= "none"> </span><span data-ccp-props= "{"134233117":true,"134233118":true}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="none">One of the biggest mistakes a business can make is thinking they know their customers without doing much research on them. </span><span data-contrast= "none">Listen in as </span><span data-contrast="none">Howard explains why you need to do rapid customer research, how to research your customers during the covid-19 pandemic, and how to </span><span data-contrast="none">turn your research into </span><span data-contrast= "none">actionable</span><span data-contrast="none"> insights that will help your business</span><span data-contrast= "none"> </span><span data-contrast= "none">grow</span><span data-contrast= "none">.</span><span data-ccp-props= "{"134233117":true,"134233118":true}"> </span></p> </div> <div style="font-weight: 400;"> <p><strong><span data-contrast="none">