Credit management meets innovation and ethics in Nigeria, with Moses Nmor (BFREE)

<p>Developing markets have a reputation for being unavoidably high-risk for lenders. And sure, developing markets are associated with less stable employment which can undermine repayments but in reality, how much of the observed historical losses could be avoided by embracing local knowledge and implementing better collections?</p><br><p> </p><p>It turns out, quite a lot of it. And by better collections, mind you, I don't mean tougher collections. In fact, its almost the opposite. <a href="https://bfree.io/" rel="noopener noreferrer" target="_blank">BFREE is a Nigerian fintech</a> founded on a deep dissatisfaction with the available credit collection options which seemed to thrive on humiliating customers - so they set out to change the narrative by offering borrowers a clear path towards long-term financial stability through a combination of our self-servicing, messaging automation, contact centre, and machine learning solutions.</p><br><p><br></p><p>I'm speaking to Moses Nmor, co-founder and <a href="https://bfree.io/about-us.html" rel="noopener noreferrer" target="_blank">Chief Product Officer of BFREE</a>, to hear the full story.</p><br><p><br></p><p>You can reach the team and learn more about their work at https://bfree.io/ or on LinkedIn at https://www.linkedin.com/company/bfree-global/ (you'll also find the team there, and as <a href="https://www.linkedin.com/in/moses-azubuike-nmor/" rel="noopener noreferrer" target="_blank">Moses says</a>, they're very friendly)</p><br><p><br></p><br><p>You can learn more about myself, Brendan le Grange, <a href="https://www.linkedin.com/in/brendanlegrange/" rel="noopener noreferrer" target="_blank">on my LinkedIn page</a> (feel free to connect), my action-adventure novels are on <a href="https://www.amazon.co.uk/dp/B0133U3HGC/ref=cm_sw_em_r_mt_dp_6VS5451P6XEAX61A9G5J" rel="noopener noreferrer" target="_blank">Amazon, some versions even for free</a>, and my work with ConfirmU and our gamified psychometric scores is at <a href="https://confirmu.com/" rel="noopener noreferr