Concern that new national long-term care standards will be voluntary

New voluntary guidelines for long-term care homes were published on Tuesday, but some experts warn that they won’t make life better for residents unless they’re adopted in full. Matt Galloway talks to Janice Keefe, a member of the Health Standards Organization, which published the guidelines; and Mary Oko, former chair of the family council at Copernicus Lodge, a long-term care home in Toronto.