Communicating a Difficult Fact to a Client with Brenda Batista

<p>Consultant, entrepreneur, engineer, attorney, Black Belt</p> <p>Show notes: <a href="https://www.markgraban.com/mistake6 ">https://www.markgraban.com/mistake6&nbsp;</a></p> <p>Joining me for Episode #6 is <a href="https://www.linkedin.com/in/brenda-batista-mollohan/">Brenda Batista</a>, the president of her firm <a href="https://www.inspiringcompanyculture.com/">Inspiring Company Culture</a>. She's an engineer and an attorney — she's a management consultant and an entrepreneur. And, today, she's sharing her “favorite mistake” from her time as a consultant.</p> <p>Brenda shares a story about giving a factual piece of information to a client… and why the way she delivered the message was a mistake that created many learning opportunities on many levels. We'll also talk about how she helps leaders create inspiring company cultures and high performing teams.</p> <p>Brenda is a certified Six Sigma Black Belt, Project Management Professional, and 5 Voices System certified trainer. Over the past 25 years, she has been at the helm of many high performing teams dedicated to performance improvement. Brenda has managed complex multi-million dollar client accounts, created computer simulations to predict business performance, and established a scalable consulting methodology for start-ups and established businesses.</p> --- Support this podcast: <a href="https://anchor.fm/favorite-mistake/support" rel="payment">https://anchor.fm/favorite-mistake/support</a>