CMO TALKS Year in Review with Lars Goransson, Managing Director, IDC Canada

<p><span style= "font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;"> In this episode, Fawn takes a look back at some of the highlights of her 2020 podcast interviews, and she takes Lars Goransson, Managing Director with IDC along for the ride. Together they look at recurring lessons that bubbled to the surface around the use of AI, data analytics, and the need to stay focused sharply on the customer experience.</span></p>