Chatting with Agnes & Cecilia: The Member Experience | What's Changed? with Joy Duling February 1, 2022

<p>This episode: we all know a lot has changed the last few years for all of us, but what has changed specifically with the Member Experience? We talk with Joy Duling of The Joy of Membership to get her expert insights into what members want now, what they look for, and how to provide more personalized experiences. What have you seen change about the member experience? Share a comment!</p> --- Support this podcast: <a href="https://anchor.fm/cecilia-sepp/support" rel="payment">https://anchor.fm/cecilia-sepp/support</a>