Building marketplaces and overcoming decision-making biases - Vishal Kapoor, Shipt

<p><a href="https://www.linkedin.com/in/melkoumov/">Follow Aram Melkoumov</a> on Linkedin for highlight clips.</p><p><strong>Highlights:</strong></p><p>- Decision-making process for building features in a three-sided marketplace at Shipt<br>- Battling confirmation bias and setting OKRs that match company’s goals<br>- Secret sauce of managing people: PMs must be outcome-oriented, not output-oriented</p><p><br><strong>About Vishal </strong></p><p>Vishal is a Product Leader with a passion for building, launching, and scaling next-generation consumer products spanning marketplaces, transportation, advertising, search, messaging, gaming, and retail industries. He has been responsible for $Billions in revenue, opex, and P&amp;L, and is passionate about solving audacious problems through a principled, outcome-oriented, and collaborative approach.</p>