BSP292: Curbside Pickup With A Smile - Best Served Custom[er] Vol1: Ease of Ordering (Ep5 of 8)

In this episode, we search for the hospitality in the curbside pick-up of food. How are guests expecting to feel, to be treated, during these exchanges? We also hear about the “Bubba Test” and the multiple stop dinner order. Best Served Custom[er] gives us an opportunity to hear about the experiences and expectations directly from customers from the community in a casual roundtable discussion format.