Bonus Episode: Customer Experience and Retention Webinar

<p>We hosted a roundtable event where experts in the eCommerce industry came together to teach you about improving your customer experience and retention, especially when it comes to BFCM and the holiday season. Listen for tips pertaining to email marketing, customer service, and user-generated content.</p> <p>-</p> <p>We'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here:<a href="https://gorgias.grsm.io/avexoffer6592" rel="ugc noopener noreferrer" target="_blank"> https://gorgias.grsm.io/avexoffer6592</a></p> <p>-</p> <p>This podcast is hosted by <a href="https://avexdesigns.com/" rel="ugc noopener noreferrer" target="_blank">Avex Designs</a>: a design, development, and growth e-commerce agency specializing in Shopify Plus.</p> <p>-</p> <p>Connect With Us: <a href="https://linkedin.com/jsurda" rel="ugc noopener noreferrer" target="_blank">John Surdakowski</a>, <a href="https://www.linkedin.com/in/elizabethnirenberg/" target="_blank">Lizzie Nirenberg</a>, <a href="https://www.linkedin.com/in/nicole-baqai-2515a17a/" target="_blank">Nicole Baqai</a>, <a href="https://www.linkedin.com/in/espinalluis/" target="_blank">Luis Espinal</a></p>