BizOwner360 Series Ep 8: Support Your Customers - Success, Experience, & Service

<p><span style="font-weight: 400;">When in doubt, start with the customer. If it doesn't make sense for them, you're probably doing it wrong, or you shouldn't be doing it.</span></p> <p> </p> <p><span style="font-weight: 400;">Today, we to</span><span style= "font-weight: 400;">uch on the last part of the A-C-E-S framework which is <strong>support</strong>. </span></p> <p> </p> <p><span style="font-weight: 400;">It's a three-part strategy for your customers with three different areas of focus: (1.) customer success, (2.) customer experience, and (3.) customer service.</span></p> <p> </p> <p><span style="font-weight: 400;">This should really be a part of your playbooks so tune in now and learn how you can ensure your success in these aspects of support.</span></p> <p><br /> <br /></p> <p><strong>Resource Links:</strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Brett Trainor Website (</span><a href= "https://bretttrainor.com/"><span style= "font-weight: 400;">https://bretttrainor.com/</span></a><span style="font-weight: 400;">)</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Download Startup to Scaleup: A 4-Part Framework to Grow Your B2B Business to $10 Million (</span><a href= "https://bretttrainor.com/resources/"><span style= "font-weight: 400;">https://bretttrainor.com/resources/</span></a><span style="font-weight: 400;">)</span></li> </ul> <p> </p> <p> </p> <p><strong>Connect with me and learn more about growing your business:</strong></p> <p><span style="font-weight: 400;">Email:</span> <a href= "mailto:BT@BrettTrainor.com"><span style= "font-weight: 400;">BT@BrettTrainor.com</span></a></p> <p><span style="font-weight: 400;">LinkedIn:</span> <a href= "https://www.linkedin.com/in/bretttrainor/"><span style= "font-weight: 400;">https://www.linkedin.com/in/bretttrainor/</span></a></p> <p><span style="font-weight: 400;">YouTube:</span> <a href= "https://www.youtube.com/channel/UCySoKsETeKxu-Fnf2VfE7Gg"><span style="font-weight