At Chico’s Outstanding Service is Always Fashionable

<p>Kate Jung is the Senior Director of Loyalty and Customer Insights at Chico’s FAS, an upscale fashion retailer comprised of three distinct store brands, Chico’s, White House/Black Market, and Soma, with nearly 1400 locations in the U.S. and Canada.</p><p>Loyalty360 CEO Mark Johnson met with Jung to discuss the brand&apos;s newly revised loyalty programs and how changes in the customer landscape have impacted brand loyalty.</p>