AI in sales - Obsolete humans or enhanced workforce?

<p>Are you scared for your job?</p> <p> </p> <p>Today salespeople are needed for various types of selling.</p> <p> </p> <p>Anton Dobrzhanskiy and Miro Putkonen explain how while some types of selling, like transactional, could become obsolete due to AI-driven automation, other types like consultative, solution, and provocative selling might still require human salespeople to understand customer needs, solve unique problems, and challenge customer assumptions.</p> <p> </p> <p>However, advancements in AI and AGI could potentially allow for the automation of these complex sales processes as well.</p> <p> </p> <p>There are some uniquely human aspects of sales, such as building relationships, empathy, and understanding customers on a deeper level. </p> <p> </p> <p>Trust and rapport are likely to remain important in sales and AI might struggle to replicate this.</p> <p> </p> <p>Ultimately AI can be used to augment and empower human salespeople, rather than replace them.</p> <p> </p> <p>For now anyway…</p> <p> </p> <p>Take the <a href= "https://collaborativeselling.scoreapp.com/">Scorecard</a></p> <p> </p> <p>Connect with <a href= "https://www.linkedin.com/in/anton-dobrzhanskiy">Anton on LinkedIn</a></p> <p> </p> <p>Connect with <a href= "https://www.linkedin.com/in/miroputkonen"> Miro on LinkedIn</a></p>