AAPEX 2021 Service Award Winners [RR 697]

Shop Owner of the Year: Jamie and Eric Carlson, Ervine’s Auto Repair and Grand Rapids Hybrid, Grand Rapids, MI. Years in Business: 28. Number of Full-Time Technicians: 3. Number of technicians with ASE Certifications: 3 Eric Carlson, co-owner of Ervine's Auto Repair & Grand Rapids Hybrid, has been a technician for over 45 years. His formal automotive education came from Ferris State University where he took all 8 ASE tests prior to graduation in 1977. Eric has been recertified every 5 years since. He took the L1 when it was introduced and is now L3 hybrid certified. Eric is a subject matter expert for ASE and has participated in writing test questions for the L3 test. Eric has been named NAPA and ASE's technician of the year 5 times. Jamie Carlson, co-owner of Ervine's Auto Repair & Grand Rapids Hybrid. She loves her job and is very proud of how her shop has kept ahead of technological changes to stay relevant and customer-focused. Her shop was awarded the 2018 ACE (Auto Care Career and Education) Award in recognition of her dedication to investing in the growth of their employees' knowledge and skills through access to professional development and career opportunities. Jamie is also nurturing the next generation by working closely with her daughter, Megan Dineff. Megan was named one of Ratchet + Wrench magazine's All-Star winners for 2019 and Auto Care Association's 4 for the Future Impact award in 2020. Technician of the Year: Matt Fanslow, Lead Diagnostician/Shop Manager, Riverside Automotive, Red Wing, Minnesota. ASE Master Certified Technician - A1-A8 and L1 #ASE-1597-7187 Matt's primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996. Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo. Matt has participated on 18 ASE technical committees for