A Successful Failure: With Guests Cass Sunstein, Kirabo Jackson & Andrew Chaikin

<p>You’ve probably had the annoying experience of going to a store to pick up a few things, only to leave having forgotten at least one of them. That’s likely due to the challenge of holding more than one piece of information in your working memory while you shop, not to mention the effects of time pressure, distraction, and the procedural complexity of a seemingly simple trip to a store.</p><p>In this episode of <i>Choiceology with </i><a href="http://www.katherinemilkman.com/"><i>Katy Milkman</i></a>, we look at effective tools for managing complex and time-sensitive procedures, from grocery shopping to space exploration.</p><p>Fifty years ago, astronauts aboard the Apollo 13 lunar spacecraft radioed Mission Control with the now iconic phrase “Houston, we’ve had a problem.” A critical piece of equipment had exploded, putting the three crew member’s lives in extreme danger. What followed was a monumental problem-solving effort to bring the astronauts safely back to Earth.</p><p>Historian <a href="http://www.andrewchaikin.com">Andrew Chaikin</a> tells the harrowing story of Apollo 13, based on his interviews with <a href="https://www.nasa.gov/">NASA</a> engineers and the Apollo crew. You’ll hear about the incredibly complex and dangerous procedures involved in piloting the hobbled ship and how Mission Control and the crew used a simple tool—the checklist—to help limit potential errors and manage complicated operations.</p><p>Andrew Chaikin is the author of <a href="http://www.andrewchaikin.com/books/a-man-on-the-moon/"><i>A Man on The Moon: The Voyages of The Apollo Astronauts.</i></a></p><p>Next, <a href="https://www.sesp.northwestern.edu/profile/?p=21526">Kirabo Jackson</a> joins Katy to explain his work studying the effectiveness of checklists in a more down-to-earth setting: auto repair shops. You’ll hear how the implementation of checklists improved productivity and increased profits for shop owners. </p><p>Kirabo Jackson is the Abraham Harris Professor of Education and Social Policy at <a href="https://www.