89. This Startup Just May Be the Blueprint on How to Build & Scale a B2B Business in 2021 with Johnathan Grzybowski

<p><span style="font-weight: 400;">The future of B2B startups is going to be fascinating. I’ve seen how companies have risen and transformed the traditional strategies already set in place in the industry.</span></p> <p><span style="font-weight: 400;">One such example is Penji. This on-demand graphic design service as a service company catering to businesses has shown what is possible when you instigate change.</span></p> <p><span style="font-weight: 400;">In today’s episode, I get to pick the brain of Penji’s Co-founder,</span> <strong>Johnathan Grzybowski</strong><span style="font-weight: 400;">. We talk about the need to trust the process, growing without using sales reps, how they built customer success into their culture, the importance of putting processes in place to expand, and so much more.</span></p> <p><span style="font-weight: 400;">Listen to this very special episode as we dissect the blueprint to the future of B2B!</span></p> <p> </p> <p><strong>We’ll talk about:</strong></p> <ol> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The mistake that led to Penji</span> <strong>[02:05]</strong></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">There’s no overnight success: Be resilient and trust the process</span> <strong>[05:38]</strong></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The 4 stages to growing beyond your network</span> <strong>[11:23]</strong></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Growing without using sales reps</span> <strong>[16:50]</strong></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Building customer success early on in their culture</span> <strong>[23:26]</strong></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Penji’s way of treating employees the way they want customers to be treated</span> <strong>[27:23]</strong></li> <li style="font-weight: 400;" aria-level="1"><sp