89: Six Phrases to Make Your Emails More Upbeat

<p class='public-DraftStyleDefault-block public-DraftStyleDefault-ltr' data-offset-key='danlk-0-0'><span style='font-size: 12pt; font-family: arial, helvetica, sans-serif;' data-offset-key='danlk-0-0'>The first half of 2020 has been a challenge to live through, let alone work through, so it is no surprise that the stress and anxiety of coping with the upheaval could be reflected in our emails.</span></p> <p class='draftjs-block' data-block='true' data-editor='fiu2h' data-offset-key='5s7e7-0-0'><span style='font-size: 12pt; font-family: arial, helvetica, sans-serif;' data-offset-key='5s7e7-0-0'>Too much of a negative tone in your emails means people may peg you as a sourpuss, add more stress onto your customer or colleague, and increases the risk the conversation may find its way onto social media.</span></p> <p class='draftjs-block' data-block='true' data-editor='fiu2h' data-offset-key='a8frf-0-0'><span style='font-family: arial, helvetica, sans-serif;'><span style='font-size: 12pt;' data-offset-key='a8frf-0-0'> </span><span style='font-size: 12pt;'>This episode shares six easy-to-remember phrases to bring a little optimism into your email to help you to build or maintain a positive relationship with customers and colleagues remotely.</span></span></p> <p> </p> <p><span style='font-size: 12pt; font-family: arial, helvetica, sans-serif;'>© Molly McPherson 2020</span></p>