#79: Dan Heath—How to Create Powerful Moments for the People You Serve

<p><span style="font-weight: 400;">Have you ever felt like something is missing from your customers’ experience? Or that you and your team are just “going through the motions?”  </span></p> <p><span style="font-weight: 400;">Sure, you’re delivering a great product, but it’s just a business transaction. Worse, you and your team have lost the excitement you used to have about serving your customers.</span></p> <p><span style="font-weight: 400;">That’s why I’m thrilled to sit down with Dan Heath</span> <span style="font-weight: 400;">on the Building a StoryBrand podcast. As the  co-author of</span> <em><span style="font-weight: 400;">The Power of Moments,</span></em> <span style="font-weight: 400;">he’s going to show you what’s missing in your customer and team interactions. You’re going to learn 4 ways to create powerful moments they’ll always remember.</span></p> <p><span style="font-weight: 400;">As a leader, you don’t need a ton of money or resources to create defining moments for the people you serve. You just need a desire and a little imagination to make your time with them unforgettable.  </span></p> <p><span style="font-weight: 400;">After reading this blog post or listening to this podcast, you’ll no longer be just delivering a product. Instead, you’ll be creating memories that will last forever.</span></p> <p>http://buildingastorybrand.com/79</p>