78: A Passion for Transformation with Janet Dell

<p><span style="font-weight: 400;">Today, we are delighted to speak to a great leader in our industry!</span></p> <p><span style="font-weight: 400;">Janet Dell, the President and COO of Freeman, joins us today to talk about people, culture, technology, and what the data Freeman collected tells them about the future of the meetings and events industry. </span></p> <p><span style="font-weight: 400;">We hope you enjoy listening to our insightful discussion with Janet today!</span></p> <p><strong>Janet Dell’s bio</strong></p> <p><span style="font-weight: 400;">Janet Dell’s impressive track record, enthusiasm, and empathic leadership empower her teams to design live experiences that cultivate business relationships and create moments that matter.</span></p> <p><span style="font-weight: 400;">As President and Chief Operating Officer, Janet leads all Freeman business operations across the globe. With expertise in global sales, process improvement, and worldwide client management, Janet has the background and the vision to guide Freeman into a new future. No matter which hat she is wearing, Janet focuses on developing opportunities for Freeman, its clients, and its people.</span></p> <p><span style="font-weight: 400;">Janet joined Freeman in 2018 as EVP and first-ever chief growth officer. Her dual-role leadership made a tremendous impact on strategy and performance. Her efforts to refine business processes, streamline systems and adopt go-to-market strategies for a digital-first world have positioned the company for growth.</span></p> <p><strong>Janet Dell’s journey</strong></p> <p><span style="font-weight: 400;">Janet has a degree in Finance and Investment Banking. After college, she used technology tools to consult for various financial modeling-type businesses to help them create more value in organizations. </span></p> <p><span style="font-weight: 400;">Those jobs led her to Marsh McLennan, where she spent the majority of her career. She helped the company transform its paper business into a technology-enabled busin