75. How Revenue Cycle Management Can (Finally) Enter the Digital Era

<p>In the midst of COVID-19, the financial pressure on healthcare organizations is greater than ever. This is motivating C-Suite executives to move faster in addressing key legacy business issues, most importantly, the heavily labor-intensive processes involved with revenue cycle management. <br></p> <p>On this episode, Blue Prism’s Brad Hairston talks with Bruce Hallowell, Senior Managing Director, Health Solutions at FTI Consulting, who talks about how/where healthcare organizations can utilize the digital workforce to transform revenue cycle management.<br></p> <p><strong>Here’s what we talked with Bruce about: </strong></p> <ol> <li style="margin-left:32px;">What revenue cycle management involves and its importance to the healthcare industry</li> <li style="margin-left:32px;">The central business issue with revenue cycle management</li> <li style="margin-left:32px;">What is creating collection challenges for healthcare organizations</li> <li style="margin-left:32px;">Examples of specific processes within revenue cycle management that are great candidates for automation</li> <li style="margin-left:32px;">Where AI and other more cognitive technologies can be impactful in revenue cycle management</li> <li style="margin-left:32px;">How the pandemic is affecting revenue cycle management and cash flows</li> <li style="margin-left:32px;">The pace of intelligent automation adoption among healthcare providers</li> <li style="margin-left:32px;">How healthcare organizations that have not begun the intelligent automation journey can get started</li> <li style="margin-left:32px;">The future of revenue cycle management 5-10 years down the road</li> </ol> <p><br></p> <p><strong>Related content you may enjoy:</strong></p> <ol> <li style="margin-left:32px;"><a href="https://www.blueprism.com/resources/blog/change-is-in-the-air-how-to-leverage-rpa-in-the-healthcare-industry-to-drive-greater-efficiencies-improve-patient-care/" target="_self">Blog | Change is in the Air: How to Leverage RPA in the Healthcare Industry to Drive G