#71 - Running a Blended Research Team with Dave Chen of Flipp

<p>Insights can come from a lot of different places. Dave Chen, Director of Consumer Insights at Flipp, talks about how he streamlines insights with a blended UX, CX, and market research team. His team takes feedback from CX, large survey studies from market research, and qualitative insights from the UX research team to get a more complete view of their customers and their product.</p> <p>Transcript and episode notes available on the <a href="https://bit.ly/ux-cx-mktg">User Interviews Blog</a>:&nbsp;<a href="https://bit.ly/ux-cx-mktg">https://bit.ly/ux-cx-mktg</a>&nbsp;</p> --- Send in a voice message: https://anchor.fm/awkwardsilences/message