597 - Make it easy for your customers: Tom talks Online Customer Service

<p>In today's episode, I tell you how to get customer satisfaction online and what to use. There are so many tech solutions to the "customer service" problem, so don't keep it a problem. Use what I tell you and you'll reap the rewards.</p> <p><strong>Screw The Commute Podcast Show Notes Episode 597</strong></p> <p><strong>How To Automate Your Business</strong> - <a href= "https://screwthecommute.com/automatefree/" target="_blank" rel= "noopener">https://screwthecommute.com/automatefree/</a></p> <p><a href="https://IMTCVA.org" target="_blank" rel= "noopener"><img class="alignnone" src= "https://assets.libsyn.com/secure/show/123691/imtc_logo.png" alt= "entrepreneurship distance learning school, home based business, lifestyle business" width="402" height="136" /></a></p> <p><strong>Internet Marketing Training Center</strong> - <a href= "https://imtcva.org/" target="_blank" rel= "noopener">https://imtcva.org/</a></p> <p><strong>Higher Education Webinar</strong> – <a href= "https://screwthecommute.com/webinars" target="_blank" rel= "noopener">https://screwthecommute.com/webinars</a></p> <p><strong>See Tom's Stuff</strong> – <a href= "https://linktr.ee/antionandassociates" target="_blank" rel= "noopener">https://linktr.ee/antionandassociates</a></p> <p>01:09 Tom's introduction to Online Customer Service</p> <p>02:46 Give the customers many ways to get their problem resolved</p> <p>04:59 Customer self-service must actually work</p> <p>07:59 Make it easy to interact and be empathetic</p> <p>10:49 Figure out what you can do to make it right</p> <h2>Entrepreneurial Resources Mentioned in This Podcast</h2> <p><strong>Higher Education Webinar</strong> - <a href= "https://screwthecommute.com/webinars" target="_blank" rel= "noopener">https://screwthecommute.com/webinars</a></p> <p><strong>Screw The Commute</strong> - <a href= "https://screwthecommute.com/" target="_blank" rel= "noopener">https://screwthecommute.com/</a></p> <p><a href="https://screwthecommute.com/" target="_blank" rel= "noopener"><img class="alignnone" src= "h