58. 5 Steps of Empathy – Rob Volpe, ignite-360

What are the 5 steps of empathy and how do they apply to your business and personal life? Author and CEO, Rob Volpe joins Sarah to break down cognitive and emotional empathy.    VIEW SHOW NOTES:  https://blog.kindredspeak.com/5-steps-to-empathy-rob-volpe-episode-59    LEARN ABOUT BRAND STORYTELLING ACADEMY™: https://sarah-panus.mykajabi.com/brand-storytelling-academy     SUBSCRIBE TO BRAND STORYTELLING NEWSLETTER:  https://view.flodesk.com/pages/6161f93cc71e8685f183c63e  Learn more about your ad choices. Visit megaphone.fm/adchoices