54: The future of retail

<div>COVID-19 has changed the way that consumers shop, with online grocery shopping experiencing a boom of 33% after 4 years of consecutive decline. What does the future hold in store for retail, how is the landscape changing and what does this means for the supply chain?<br> <br> </div> <div>As we now ease our way out of lockdown, this podcast will explore how COVID-19 has impacted on the future of retail, for the short and longer term. Can we expect change to continue, how must the supply chain evolve to meet with the demand.<br> <br> </div> <div><br> </div> <div> <strong>About our panel<br> </strong><br> </div> <div><br> </div> <div> <strong>Mike Watkins, Head of Retailer and Business Insight, Nielsen<br> </strong><br> </div> <div>Mike Watkins is Head of Retailer and Business and Insight for <a href="https://www.nielsen.com/uk/en/">Nielsen UK</a> and is responsible for commercial development with food, non food and e commerce retailers. Having graduated from Loughborough University with an Economics degree, he worked for Co-operative retailers in various line management positions across buying, marketing and merchandising, before leaving to join Nielsen as Business Manager.<br> <br> </div> <div>Before taking on his current role, he was Senior Manager for Retailer Services, with responsibility for strategic planning across the retail and wholesale channels in the UK. Mike is a lead contributor to white papers for Nielsen and regularly shares his viewpoints on the Retail State of the Nation with the media, and is a member of the Nielsen Global Thought Leadership team, supporting retailer, manufacturer and financial services clients with retail, business and shopper insight for the UK and Europe.<br> <br> </div> <div>With over 25 years’ experience in retailing, his view is that over the next 5 years we will see the biggest ever change in how we shop, which will challenge the traditional industry business models.<br> <br> </div> <div><br> </div> <div> <strong>Sam Roscoe, Senior Lecturer in Operations Manage