#469: HEMA's Heritage and Values Drive Customer Loyalty : (Short Summary Show)

<p>In this weeks episode of Let’s talk “a little” loyalty, Tom Peace reviews the original podcast where Paula was joined by <a href="https://www.linkedin.com/in/karlijnvdberg/" target="_blank" rel="noopener noreferer"> Karlijn Van Den Berg</a>, HEMA’s Loyalty &amp; CRM Manager, based in the Netherlands, who shares her insights on how to drive customer loyalty the old-fashioned way.</p> <p>With an incredible heritage of almost 100 years, <a href="https://www.hema.com/nl-be?gad_source=1&gclid=CjwKCAiAvdCrBhBREiwAX6-6UlKQAs3i_lPmWlXIdH2jnq8JBHZ455dPkbcTOx09HfNZYgERvCoIVxoCGeUQAvD_BwE&gclsrc=aw.ds" target="_blank" rel="noopener noreferer">HEMA’s </a>approach to business showcases some of the key principles that drive customer loyalty – values like simplicity, consistency, and fairness.</p> <p><br></p> <p><strong>Show Notes :- </strong></p> <p>1) ⁠ <a href="https://www.linkedin.com/in/karlijnvdberg/">Karlijn Van Den Berg⁠</a></p> <p>2) <a href="https://www.flooranddecor.com/">⁠</a><a href="https://www.hema.com/nl-be?gad_source=1&gclid=CjwKCAiAvdCrBhBREiwAX6-6UlKQAs3i_lPmWlXIdH2jnq8JBHZ455dPkbcTOx09HfNZYgERvCoIVxoCGeUQAvD_BwE&gclsrc=aw.ds" target="_blank" rel="noopener noreferer">HEMA’s</a></p> <p>3) <a href="http://letstalkloyalty.com/266/">⁠⁠⁠</a><a href="http://letstalkloyalty.com/267/">⁠</a><a href="http://letstalkloyalty.com/269/" target="_blank" rel="noopener noreferer">#269: HEMA&#39;s Heritage and Values Drive Customer Loyalty</a></p> <p> </p>