406: Improving Internal Perception of Procurement from Intake to Procure w/ Liem Hua, Michael Denari, and Rujul Zaparde

<p><span style="font-weight: 400;">Every time someone interacts with procurement’s people, processes, or technology, it influences what that person thinks of procurement. This perception determines how early procurement is brought into a sourcing decision, if they are approached about a new business need, and how willingly stakeholders participate in procurement-led projects.</span></p> <p> </p> <p><span style="font-weight: 400;">Procurement may not often focus significant resources on the ‘intake-to-procure’ process, but distributed buyers are likely to feel different. By meeting buyer needs through an improved intake-to-procure experience, procurement has an opportunity to recast their internal image and finally realize the level of business engagement they have always sought.</span></p> <p> </p> <p><span style="font-weight: 400;">In this podcast, which is based on an AOP Live session, Liem Hua, Michael Denari, and Rujul Zaparde discuss </span></p> <ul> <li><span style="font-weight: 400;">How procurement is currently perceived in many organizations, and the opportunities they have for improving the ‘customer experience’ associated with distributed buying </span></li> <li><span style="font-weight: 400;">The common pain points in the intake-to-procure process that procurement may not even be aware of, but which are affecting distributed buyers on a regular basis</span></li> <li><span style="font-weight: 400;">How technology can empower distributed buyers without endangering procurement’s ability to manage spend and suppliers</span></li> </ul>