#314: Loyalty in Luxury Hospitality with Iconic Dubai Brand - Jumeirah Group

<p>Today's episode is focused on the luxury hospitality sector, featuring one of Dubai’s most iconic brands.</p> <p>The <a href="https://www.jumeirah.com/en">Jumeirah Group</a> is a global luxury hotel company, which operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia.</p> <p>The group’s hotels together operate over 85 restaurants, including three Michelin-starred restaurants, so we were thrilled with the opportunity to meet with <a href="https://www.linkedin.com/in/vickyelliot/" target="_blank">Vicky Elliot,</a> Senior Director of Insights, CRM, and Loyalty for the Jumeirah Group, who shared with us her focus on driving exceptional customer experiences using complex sources of data.</p> <p>Listen to hear the history, evolution, and some of the future plans that Vicky is focusing on to ensure that the “<a href="https://www.jumeirah.com/en/guest-user">Jumeirah One</a>” programme continues to create magical experiences for the valuable guests of this ambitious Dubai-based brand.</p> <p><strong>Show Notes:</strong></p> <p>1)<strong> </strong><a href="https://www.linkedin.com/in/vickyelliot/" target="_blank">Vicky Elliot,</a> Senior Director of Insights, CRM, and Loyalty for the Jumeirah Group</p> <p>2) <a href="https://www.jumeirah.com/en">Jumeirah Group</a></p> <p>3) <a href="https://www.jumeirah.com/en/guest-user">Jumeirah One</a></p> <p>4) <a href="https://galas.fm/episode/705c9f36-46b0-5ca0-8b78-6b04b34bf5fc">Feedback Link</a></p>