218. Emotional Intelligence & Human-Centered Connection w/ Dan Hill, PhD

<p>Here are three quick ways to better assess what people are saying with their faces and emotions (aka facial coding). Pay attention to engagement, the camouflage smile, and the two-sided impact of fear. </p> <p>The face is the only place in the body where the muscles attach right to the skin. Most of us aren’t aware of what we’re giving away. </p> <p>In the next episode of our <a href="https://bombbomb.com/book/">Human-Centered Communication</a> expert series (which originally aired on August 17, 2021), <a href="https://www.linkedin.com/in/stephenpacinelli">Steve Pacinelli</a> and I interview <a href="https://www.linkedin.com/in/dan-hill-emotionswizard/">Dan Hill, PhD</a>, President at <a href="https://www.sensorylogic.com/">Sensory Logic</a>, about emotional intelligence and facial coding. </p> <p>Dan spoke with us about:</p> <ul><li>How to imbue a mission into work for employee retention</li> <li>Why contempt and sadness can be dangerous emotions</li> <li>What to do to raise our emotional literacy</li> <li>How Steve Jobs illustrates the positive and negative sides of anger</li> <li>Why emotions stand apart from the rational parts of the brain  </li> </ul> <p>Check out these resources we mentioned during the podcast:</p> <ul><li><a href="https://www.linkedin.com/in/dan-hill-emotionswizard">Dan Hill, PhD (LinkedIn)</a> </li> <li><a href="https://www.sensorylogic.com/">Sensory Logic</a> </li> <li><a href="https://www.gpbicycles.com/">Grand Performance </a> </li> <li><a href="https://bombbomb.com/blog/emotional-intelligence-faces-dan-hill-sensory-logic/">Episode 75: Emotional Intelligence and The Power of Faces</a>  </li> </ul> <p>Subscribe, listen, and rate/review the Customer Experience Podcast on <a href="https://itunes.apple.com/us/podcast/the-customer-experience-podcast/id1453581989">Apple Podcasts</a>, <a href="https://open.spotify.com/show/6dv6SvwyqOI02pjzJ8srQq">Spotify</a>, <a href="https://play.google.com/music/listen?u=0#/ps/Ib4mg6ojo5rlrqjdjcdg6oiyx3q">Google Play</a> or <a href="https://podcasts.go