184. Learnings from McKinsey's Latest Automation Survey

<p>Focusing on Customer and Employee Experiences</p> <p>.</p> <p>Intelligent automation has matured to the point where many organizations are leveraging it to drive transformational change. On this podcast, Brad Hairston speaks with Rohit Panikkar and Leon Xiao of McKinsey &amp; Company who explain the key findings of their most recent automation survey involving 600+ global organizations.</p> <p>.</p> <p>Here’s what we talked with Rohit and Leon about:</p> <ul><li>The pervasiveness of automation across industries and regions</li> <li>The top reasons companies are pursuing automation</li> <li>The top technologies companies are leveraging besides RPA</li> <li>The most common benefits companies from automation and the biggest challenge</li> <li>The importance of making automation a strategic priority</li> <li>How zero-based design drives automation success</li> <li>A common characteristic of automation leaders</li> <li>Citizen development and reskilling the workforce</li> <li>The most common governance model</li> <li>Key takeaways from the survey findings</li> </ul> <p>.</p> <p>Link to the McKinsey automation survey results discussed in this podcast: <a href="https://www.mckinsey.com/business-functions/operations/our-insights/your-questions-about-automation-answered">https://www.mckinsey.com/business-functions/operations/our-insights/your-questions-about-automation-answered</a></p> <p>.</p> <p>To ensure that you never miss an episode of <em>Transform NOW</em>, be sure to subscribe!</p> <p>.</p>