#144 - Travis Morrow: The 'Mr. Automation' of the Self Storage Industry

<p>Travis Morrow is the Chairman and CEO of the Store Local Corporation. He is also the president of National Self-Storage.</p> <p>He developed a prototype for a competitive analysis database used to track competition trends for all NSS markets.</p> <p>After a two-year activation with the Arizona Army National Guard, he rejoined National Self Storage as the Consulting Division Manager.</p> <p>His duties included conducting feasibility and market demand studies for National Self Storage for new development and acquisitions.</p> <p>Has more than 15 years experience in the Self Storage industry overseeing daily operations of the management company including acquisition and disposition analysis. </p> <p>He stays active within the state and national associations. Served as the President of the Nevada Self Storage Association for three years, and is the current Legislative Committee Chair for Nevada. Also served as the Director of the Arizona Self Storage Association. </p> <p> </p> <p><strong>On today’s podcast</strong>   </p> <p>00:00 - Dean thanks the sponsors of today’s episode, Willbox </p> <p>05:18 - Getting to know Travis Morrow</p> <p>06:25 - Dean and Travis is talking about FEDESSA 2019</p> <p>12:00 - The process and customer journey</p> <p>15:31 - Dean thanks the sponsors of today’s episode, Janus International Europe</p> <p>16:44 - About Self Storage Insurance</p> <p>21:03 -  About the automation in the US</p> <p>23:05 - Did Travis get push back from customers about automation</p> <p>26:03 - Advice from Travis</p> <p>31:15 - How Covid19 affected the US</p> <p>33:40 - What did Travis expect this year for the industry</p> <p>37:51 - Travis gave a bit of advice to Self Storage owners</p> <p>39:10 - How to contact Travis </p> <p>40:27 - Dean takes a moment to thank the final sponsor of today’s episode, StorageBox Marketing</p> <p> </p> <p>Tenant Inc. <a href= "https://www.tenantinc.com/">https://www.tenantinc.com/</a></p> <p>Tenant Inc Contact: (949) 894-4500</p> <p>StoreLocal: <a href= "http://selfstorage.coop/"