112: Training for Salesforce with Don Robins Part 2

<p><span style="font-weight: 400;">In this episode, we continue our conversation with Don Robins, a technical educator with a long history of training people on Salesforce. Don specifically explains the difference between just presenting to people versus teaching. He believes that what helps make great instructors is empathy since you're watching for the light to come on over someone's head and it’s a joyous feeling. </span></p> <p><span style="font-weight: 400;">Don also talks about how specialization is becoming more and more important in the industry, a natural trend when something begins to grow exponentially the way Salesforce has. Ultimately, at the core of Salesforce is a knowledge-sharing community and the technology that they have built to support it. </span></p> <p><strong>Show Highlights:</strong></p> <p> </p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The difference between presenting and teaching</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The importance of specialization in the industry</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The motivation behind his PluralSight courses</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The impact of a knowledge-sharing community built around Salesforce</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Why it's not just translation, but localization when speaking to an audience with a different language </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Don’s formula for success</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The nature and dimensions of engagement</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Don’s favorite non-technical hobbies</span></li> </ul> <p> </p> <p><strong>Links:</strong></p> <p><span style="font-weight