11. “Look for the Helpers”: Stories of Innovation During the COVID-19 Pandemic

<p><span style="font-weight: 400;">"Look for the helpers." </span></p> <p><span style="font-weight: 400;">That's what Mr. Rogers of PBS fame said his mother told him to do during a crisis. In the spirit of Mr. Rogers, we went looking for the helpers who are on the digital frontlines during the COVID-19 crisis. </span></p> <p><span style="font-weight: 400;">You know what we found? There's innovation happening all over the place right now.</span></p> <p><span style="font-weight: 400;">On this episode of Generation Digital Workforce, host Lisa Hackbarth talks with</span> <a href= "https://www.linkedin.com/in/mattjuden/"><span style= "font-weight: 400;">Matt Juden-Bloomfield</span></a><span style= "font-weight: 400;">,</span> <a href= "https://www.linkedin.com/in/anne-twomey-105b447/"><span style= "font-weight: 400;">Anna Twomey</span></a><span style= "font-weight: 400;">,</span> <a href= "https://www.linkedin.com/in/lauriecook1/"><span style= "font-weight: 400;">LC Cook</span></a><span style= "font-weight: 400;">,</span> <a href= "https://www.linkedin.com/in/chieng/"><span style= "font-weight: 400;">Chieng Moua</span></a><span style= "font-weight: 400;">, and</span> <a href= "https://www.linkedin.com/in/martha-schary-amram-b9164328/"><span style="font-weight: 400;"> Martha Amram</span></a> <span style="font-weight: 400;">about stories of hope and innovation during a global pandemic.</span></p> <p><span style="font-weight: 400;">Here's what we talked about:</span></p> <ul> <li style="font-weight: 400;"><span style= "font-weight: 400;">Examples of how companies are using RPA and digital workers during the crisis (Matt)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">How RPA can help organizations in times of crisis, focusing on the use cases of both the public and private health care sectors (Anna & LC)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">How digital assistants can automate data capture from documents and thus release staff currently doing data entry to p