#022 A Conversation about Race in KAM, with Sharon Amesu

IN THIS EPISODE...When was the last time you had a conversation about racism? Perhaps, like so many, these conversations are triggered within your circles, by high-profile cases of injustice in the media or by your own personal experiences on the receiving end of overt or covert prejudice. Or perhaps… like so many, you have NEVER had a conversation, within your circles, about racism. What about at work, in your business, with your team, or with your customers? This episode is a conversation about race in KAM. And where KAM is all about effectiveness, I really wanted to explore this important subject that can consciously or unconsciously impair your ability to maximise the success and growth of your most important customers. HIGHLIGHTS FROM THIS EPISODE...With diversity, equity, and inclusion (DEI) and anti-racism high on the agenda in the business world, I think it is so important that we have these conversations. My wish is that, by listening to this episode, it will spark a conversation within your business, and with your team and that the learning, the growth, and the empathy continues. We venture into a discussion that includes: talking about our own experiences of race in the workplace (including the privilege I acknowledge as a white male in business)    exploring how bias may show up in the engagements with customers and business partners      discussing the role of an ‘ally’ and how getting comfortable with the uncomfortable conversations can create truly empathetic relationships What are your reflections after listing to our conversation?How are you going to continue the conversation and who with? I wonder what your experiences have been, whether on the receiving end of prejudice or from a place of privilege. Has race or racism ever impaired your effectiveness with your key accounts? Understanding the context and communities we are sitting in, day to day, week to week, month to month is key to empowering our teams to maximise relationships What is yo