UX Research + Research Teams + UX Camp DC with Glennette Clark — DT101 E80

<p><span style="font-weight: 400;">Glennette Clark is a UX researcher and an entrepreneur. We talk about UX research, research teams, and UX Camp DC.</span></p> <p><strong>Listen to learn about:</strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">UX research — What is it?</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The U.S. Digital Service</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Onboarding new team members</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Trauma-informed research and design</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">UXCamp DC and the unconference format</span></li> </ul> <p> </p> <p><strong>Our Guest</strong></p> <p><span style="font-weight: 400;">Glennette Clark is a design researcher at United States Digital Service. She brings human-centered design practices to federal agencies including U.S. Citizenship and Immigration Services and Substance Abuse and Mental Health Services Administration. She’s an adjunct professor at MICA in the Design Leadership program.</span></p> <p><span style="font-weight: 400;">She founded UXCamps DC & NYC and joined the DC Innovation & Technology Inclusion Council in 2010.</span></p> <p><span style="font-weight: 400;">Glennette has a Strategic Design MBA from Philadelphia University and BA in journalism from Howard University. She lives in DC with her husband, two children and a dog.</span></p> <p> </p> <p><strong>Show Highlights</strong></p> <p><span style="font-weight: 400;">[01:05] Glennette’s journey into UX began with a degree in journalism, where she learned the interviewing skills that would serve her later in her research work.</span></p> <p><span style="font-weight: 400;">[03:01] The difference between moderated and unmoderated interviews.</span></p> <p><span style="font-weight: 400;">[04:37] What is UX research?</span></p> <p><span st