The lure of the contact center

<p>Amas and Bob always have a great conversation.  This week they discuss:</p> <ul> <li>Why stay in the contact center industry?</li> <li>What is "Ikijia"?</li> <li>Contact center leaders have a worse job satisfaction rate than contact center agents. </li> </ul> <p>And so much more...</p> <p>To learn more about Amas, Bob and The Contact Center Show, go to: www.contactcenter.tv</p>