What I Learned From The Top-Ranked Restaurant (and Chef) In Town

<p><span style="font-weight: 400;">A recent night out with my husband at a local Savannah restaurant, The Grey, blew my mind. Between the teamwork of the staff, the precision of the execution, and the unified vision of the chef — I was speechless. </span></p> <p><span style="font-weight: 400;">I left the Grey thinking — THIS. This is how I want my team to operate. This is how I want my clients and customers to feel. </span></p> <p><span style="font-weight: 400;">My experience was so good, I had to tell you guys about it. </span></p> <p><strong>In today’s episode, we discuss: </strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The history and significance of</span> <a href= "https://thegreyrestaurant.com/about-us/"><span style= "font-weight: 400;">The Grey restaurant</span></a> <span style= "font-weight: 400;">in Savannah…and how it changed my perception about the customer experience. </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The incredible</span> <a href= "https://www.instagram.com/mashamabailey/?hl=en"><span style= "font-weight: 400;">Executive Chef, Mashama Bailey</span></a> <span style="font-weight: 400;">— and what we can learn from her leadership. </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">How to create a seamless customer experience with a team you can trust</span></li> </ul> <p><strong>Here are other resources I mention: </strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><a href= "https://www.amazon.com/s?k=never+lose+a+customer+again+book&gclid=CjwKCAjwp9qZBhBkEiwAsYFsb5qAFRdyuoZulkWJDX-9jBfrAjHRtkaaGp6w1Gkpksa0cJHUVGNkZhoCyVwQAvD_BwE&hvadid=616988843000&hvdev=c&hvlocphy=9021555&hvnetw=g&hvqmt=e&hvrand=4697765730029669742&hvtargid=kwd-587471685570&hydadcr=13687_13465756&tag=googhydr-20&ref=pd_sl_2nc58ilvh5_e"> <em><span style="font-weight: 400;">Never Lose a Customer Again</span></em></a><span style="font-weight: 400;">, by Joey Coleman</span></li> <li