Terry Bradley - Senior Vice President | Director of Client Experience at Paducah Bank [Client Experience]

<p><b><strong>0:00 Introduction</strong></b></p><p><b><strong>01:57 What does Client Experience mean to you and why is it important?</strong></b></p><p><b><strong>03:50 Being Client First, your goal is to Deliver Radical Personal Service, which is awesome, but how 05:05 Do you also deliver an internal client experience?</strong></b></p><p><b><strong>08:49 One of the things we talked about prior was for your team to discover your best self. What is that important?</strong></b></p><p><b><strong>11:30 What is Grow, Prosper, Serve and why is it important?</strong></b></p><p><b><strong>15:27 Tell my listeners about WOW University?</strong></b></p><p><b><strong>18:25 Is it important to keep it fresh and relatable?</strong></b></p><p><b><strong>21:00 The Paducah continues to invest in their people, from the Ritz Carlton Leadership Center Training, Google Leadership Institute, and the Fans First Training put on by the Savannah Bananas. Why is it important to invest in your employees?</strong></b></p><p><b><strong>Please fill out this survey: </strong><a href="https://forms.gle/7ig267wFeyoLU2Xg7"><strong>https://forms.gle/7ig267wFeyoLU2Xg7</strong></a><strong> </strong></b></p><p><a href="https://www.canva.com/design/DAEQOrinvMI/HgLef55o182mGAeVLyXhlg/view?utm_content=DAEQOrinvMI&amp;utm_campaign=designshare&amp;utm_medium=link&amp;utm_source=publishsharelink"><strong>Free Ebook</strong></a></p><p><br></p><p><strong>***</strong></p><p><strong><br>ABOUT NICK GLIMSDAHL<br></strong><br></p><p><a href="https://mailchi.mp/a59e7bfa46ae/sign-up-to-join-the-press-1-for-nick-content"><br>Subscribe to my weekly newsletter<br></a><br></p><p><a href="https://twitter.com/Press1ForNick"><br>Find me on Twitter<br></a><br></p><p><a href="https://www.linkedin.com/company/press-1-for-nick/"><br>Find me on LinkedIn<br></a><br></p><p><br>***</p><p><strong><br>LISTENER SUPPORT<br></strong><br></p><p><a href="https://www.buymeacoffee.com/press1fornick"><br>Support this show through Buy Me A Coffee<br></a><br></p><p><br>***</p><p><stro