Nicole Rosie, CEO, New Zealand Transport Agency

<p>Nicole Rosie, CEO of the New Zealand Transport Agency (NZTA), explains how she used her mastery of change management to lead the organisation through New Zealand’s level four COVID-19 lockdown, less than a month after she started the role. Bringing organisations, teams and individuals along with a new way of working and making it part of their ‘why’ to change was crucial to NZTA's swift response to the pandemic. She’s always been driven to make a difference or change, and public transport is her newest challenge.</p>