Mock Calls (Short Versions)

Irate Customer Mock Call Uninterrupted Version

Mock Call Sample Script | Billing Question | Short Version

Mock Call with No Resolution & De-escalating a Sup Call

Mock Call with a Verbally Abusive Customer (SHORT VERSION)

Lost Parcel Mock Call Sample

TELCO Sales Mock Call Sample - Short Version

When Customers Cancel | Retention Account Mock Call

Unexpected Credit Card Fee | Billing Mock Call

Delayed Parcel Mock Call | Bad vs. Great Service