FREELANCERS’ 20 Critical Steps To Successful Communication

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Business KnowledgeManagement & Leadership

Establish project scope upfront

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Answer client communications promptly

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Put change requests in writing

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Avoid letting client communication frustrate you

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Do not bombard potential clients with endless messages

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Say no to unpaid work

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Learn when to stay quiet

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How to turn down a project

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Do not ever miss deadlines

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Sacking difficult clients

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