The Commercial Results of Inclusive People Strategy: Daniel Sharaiha, Chief People & Customer Experience Officer, Bank al Etihad

<p class="MsoNormal"><span style= "font-size: 11.0pt; font-family: 'Gill Sans MT',sans-serif;">Describing people experience at the heart of Bank al Etihad’s customer proposition, Daniel connects the results from inclusion and social initiatives that lead to measurable commercial success.</span></p> <p class="MsoNormal"><span style= "font-size: 11.0pt; font-family: 'Gill Sans MT',sans-serif;"> </span></p> <p class="MsoNormal"><span style= "font-size: 11.0pt; font-family: 'Gill Sans MT',sans-serif;">Daniel describes the position of Jordan in respect of women in the workplace and the work taking place to build gender balance. Sharing his approach in how all of us helping one person is the way to change the world, Daniel considers the role of culture and values in achieving change, of continuous learning, scaling impact and partnering with others, and that not only is doing the right thing often free, it’s also right for your business.</span></p> <p class="MsoNormal"><span style= "font-size: 11.0pt; font-family: 'Gill Sans MT',sans-serif;"> </span></p> <p class="MsoNormal"><span style= "font-size: 11.0pt; font-family: 'Gill Sans MT',sans-serif;">Topics in Daniel’s episode:</span></p> <p class="MsoNormal"><span style= "font-size: 11.0pt; font-family: 'Gill Sans MT',sans-serif;"> </span></p> <ul> <li class="MsoNormal"><span style= "font-size: 11.0pt; font-family: 'Gill Sans MT',sans-serif;">Women in the workplace in Jordan</span></li> <li class="MsoNormal"><span style= "font-size: 11.0pt; font-family: 'Gill Sans MT',sans-serif;">Helping one person</span></li> <li class="MsoNormal"><span style= "font-size: 11.0pt; font-family: 'Gill Sans MT',sans-serif;">Everyday empathy - the role of culture and values</span></li> <li class="MsoNormal"><span style= "font-size: 11.0pt; font-family: 'Gill Sans MT',sans-serif;">The commercial results of building inclusion</span></li> <li class="MsoNormal"><span style= "font-size: 11.0pt; font-family: 'Gill Sans MT',sans-serif;">Learning, scaling and partnering</span></li> <li class="MsoNo