Roberta O'Keith - Strategic Business Advisor at ROK Advisors [VOC Strategy]

<p>Roberta O'Keith talks about VOC, how to build and execute on a VOC strategy, and the importance of Governance. Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick #customerexperience #customerservice #press1fornick</p><p><strong><a rel="payment" title="★ Support this podcast on Patreon ★" href="https://www.patreon.com/press1fornick">★ Support this podcast on Patreon ★</a></strong></p>