Episode 63 - From Working the Phones to Handling Compliance with Dani Williams, Compliance Manager

<p>Join Jeremy and Marisol on this episode of Mission Qualfonas they continue to uncover the stories that make Qualfon a remarkable organization and explore the mission-driven experiences of its employees. This week they have Dani Williams, Manager of Compliance at Qualfon. With thirty-eight years working for the company, Dani shares her initial skepticism about the call center industry&#39;s perception and how Qualfon&#39;s mission resonated with her. She defends the significance of the work done by agents and emphasizes the opportunities and skills developed in customer service roles.</p> <p> </p>