#109 - The Challenges of Hybrid Work with Eduardo Gomez Ruiz of Miro

<p>What can we learn about collaboration from the widespread blend of hybrid, remote, and in-person meetings? Here’s what <a href="https://miro.com/blog/hybrid-collaboration-field-guide/"><u>Miro’s latest research study</u></a> says about it.</p> <p><strong>Episode description:</strong></p> <p>As teams look for effective ways to collaborate between in-person and remote work, hybrid meetings are a flexible solution to meet both needs. But how can teams strike a balance of both in-person and remote meetings in a hybrid setting? How can facilitators reimagine collaboration to make meetings more effective and productive?</p> <p>In this episode of Awkward Silences, Lead UX Research Manager at Miro, <a href="https://www.linkedin.com/in/eduardogomezruiz/"><u>Eduardo Gomez Ruiz</u></a>, is back to share his team’s insight from Miro’s latest research study on the advantages and challenges of hybrid meetings. He shares exactly how he secured stakeholder buy-ins, UX research methods, and surprising signals. As hybrid working models take hold, this study serves as a great starting point for understanding new paradigms, trends, and attitudes as we continue to navigate new ways of working.</p> <p><strong>In this episode, we discuss:</strong></p> <ul> <li>How UX is affected by the evolving hybrid work environment</li> <li>Effective ways to gather collaborators and stakeholders</li> <li>The various UX research methods Eduardo and his team used for the study, and some surprising results</li> <li>The role of inclusion in facilitating hybrid work environments</li> <li>Best tips and practices from successful hybrid meeting facilitators</li> </ul> <h2><strong>Highlights:</strong></h2> <ul> <li><strong>[00:05:17]</strong> The project's hypothesis was to uncover the dynamics of the overlap between devices, environment, and culture</li> <li><strong>[00:09:12] </strong>How Eduardo gained support from the CEO and the Chief Product Officer</li> <li><strong>[00:13:50] </strong>The four-phase plan; observation, interviews, surv