S2 | Ep 50 | Conversational AI with Joe Bradley, Chief Scientist and SVP Data Science & ML at LivePerson

<p>In Episode 50 of Season 2, of Driven By Data: The Podcast our CEO Kyle Winterbottom is joined by Joe Bradley, Chief Scientist SVP Data Science &amp; ML at LivePerson, where they discuss Conversational AI, which includes;</p><ul><li>What the business benefits are of Conversational AI</li><li>Hype V Reality of Conversational AI </li><li>Who is doing it versus who isn't and why </li><li>How organisations know when they are ready to implement this</li><li>The Pros and Cons of Conversational AI &amp; Personalization </li><li>The relationship between Conversational AI &amp; Personalization </li><li>How it differs from building a general DS/ML capability</li><li>The learnings of working at mammoth brands such as Nike and Amazon</li><li>The future of Artificial Intelligence</li><li>Top 3 tips for anyone looking at either entering into, or improving their Conversational AI journey</li></ul><br/>