Ombud recovers R400m for policyholders, slaps insurers with R1m in fines for 'poor service.'

The Ombudsmen for Long-term and Short-term Insurance recovered almost R400 million in benefits and pay-outs for consumers who were forced to turn to it to fight insurers to pay their claims. Between Covid-19 business interruption claims and the delayed payment of funeral and other life insurance claims, the offices of the two ombudsmen received more than 30 000 complaints. <a href="https://kaya959.co.za">Kaya 959</a>