KCLR LIVE: Rise on electricity bills - what's behind it and how can we plan for big bills

Kilkenny Listener who is a pensioner. A pensioner tells us how she can only turn on her heating for two hours a day as energy bills soar. Gerry Farrell of Castle View Financial Services. Gerry Farrell advises on how changes in the banking system are confusing for older customers who are having to switch banks.