17. User Research Trends: What's Changed and What Hasn't (feat. Erin May and JH Forster, hosts of Awkward Silences)

<p>There is no question that user research has changed over the last two years, but how significant are those changes? The answer is complex, but User Interviews' Erin May (VP Growth &amp; Marketing) and JH Forster (VP Product) demystify these trends and share their observations and hopes for the years to come.</p> <p><strong>Check out the </strong><a href="https://www.userinterviews.com/podcast"><strong>Awkward Silences podcast</strong></a><strong> by User Interviews</strong></p> <p>Erin May: <a href="https://twitter.com/erinhmay">Twitter (@erinhmay)</a>, <a href="https://www.linkedin.com/in/erinhollingsworth/">LinkedIn</a></p> <p>John-Henry (JH) Forster: <a href="https://twitter.com/jhforster">Twitter (@jhforster)</a>, <a href="https://www.linkedin.com/in/jhforster/">LinkedIn</a></p> <p>User Interviews: <a href="https://twitter.com/userinterviews">Twitter</a>, <a href="https://www.linkedin.com/company/user-interviews/">LinkedIn</a>, <a href="https://www.facebook.com/UserInterviewsUX">Facebook</a></p> <p><strong>Related NN/g Articles &amp; Videos:</strong></p> <p><a href="https://www.nngroup.com/articles/recruiting-screening-research-candidates/">Recruiting and Screening Candidate for User Research Studies</a> (article)</p> <p><a href="https://www.nngroup.com/articles/qual-usability-testing-study-guide/">Qualitative Research Study Guide</a> (article)</p> <p><a href="https://www.nngroup.com/articles/quantitative-research-study-guide/">Quantitative Research Study Guide</a> (article)</p> <p><strong>Related 1-Hour Talks:</strong></p> <p><a href="https://www.nngroup.com/1-hour-talks/remote-research-trends/">Remote Research Trends</a> (1-Hour Talk)</p> <p><a href="https://www.nngroup.com/1-hour-talks/inclusive-design-expands-business-value/">How Inclusive Design Expands Business Value</a> (1-Hour Talk)</p> <p><strong>Upcoming Training Events:</strong></p> <p><a href="https://www.nngroup.com/training/january/">Virtual UX Conference January 8-21</a> &nbsp;(2 half-day format)</p> <p><a href="https://www.nngroup.com/serie