064: Wes and Bex Haynes of Glowsure Insurance Brokers talk about the customer journey

<p>Glowsure are a local community broker facing all the challenges of changing small business owners in our rapidly changing world. In this episode they discuss tech, marketing and the customer journey.</p> <p>Quote of the Episode:</p> <p> “And it's really important within like sales and marketing to get the right partners to work with.”</p> <p> </p> <p>About The Guest Hosts</p> <p>Wesley and Rebecca Haynes are the Directors of Glowsure, an independent insurance broker based in Waterlooville, Hampshire, and creators of The Glowsure Business Chat YouTube channel. In 2014 Bex and Wes took the leap into business and since then Glowsure has gone from strength to strength. With a range of expertise inhouse, including property and construction, they bring a very personal service to all their clients.   </p> <p> </p> <p>CONNECT WITH WES AND BEX</p> <p><a href='https://glowsure.co.uk/'>Glowsure Insurance Brokers | Business & Property Insurance</a></p> <p><a href='https://www.linkedin.com/company/glowsure-insurance-brokers/'>(1) Glowsure Insurance Brokers: Overview | LinkedIn</a></p> <p><a href='https://www.youtube.com/channel/UCzu-0X8W2jSKZv3BlY542xw'>Glowsure Insurance Brokers - YouTube</a></p> <p> </p> <p>About The Host</p> <p>I'm the Co-founder of Boston Tullis, and the Creator of The Insurance Brokers Podcast, in which I am extremely fortunate to have interviewed some of the biggest names in the Insurance Industry. For the last three years, I have focused entirely on the insurance industry, creating marketing and sales strategies that offer a tangible return on investment. We are a relationship-orientated industry, so maximising any interaction (digital or face to face) to build trust and highlight expertise is crucial. My specialism is in creating, for you, personal, short, and informative video clips to build engaged audiences. Offering your knowledge and insight to your prospect and client base creates relationships based on trust, value, and respect and I work with insurers and brokers across our ma